Luxury Handwoven Rugs
Luxury Handwoven Rugs respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your details through our forms and advertisements.
2. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Company Name (if applicable)
- Country / Location
- Project details or custom requirements
This information is provided directly by you when you:
- Fill out a lead form
- Contact us via WhatsApp
- Submit an enquiry on our website
- Communicate with us regarding a custom order
3. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide product details and pricing
- Discuss custom rug requirements
- Process orders
- Improve our services
- Communicate updates related to your request
We do not sell, rent, or trade your personal data.
4. Legal Basis for Processing (UK GDPR)
If you are located in the United Kingdom or European Economic Area, we process your data based on:
- Your consent (when submitting a form)
- Legitimate interest in responding to enquiries
- Contractual necessity (for confirmed orders)
5. Data Sharing
We do not share your personal information with third parties except:
- When required by law
- With trusted service providers (such as payment processors or shipping partners) solely for order fulfillment
All third-party services are required to respect the security of your personal data.
6. Data Retention
We retain your personal information only as long as necessary to:
- Respond to your enquiry
- Complete a transaction
- Comply with legal obligations
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Your Rights (UK & EU Residents)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at the email below.
9. Cookies
Our website may use cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.
10. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
Luxury Handwoven Rugs
Email: [info@customrugsfactory.com]
Website: ]